The Collaborative Internet: Usage Trends, End User Attitudes, and IT Impact

Fifth Annual Survey, March 2010

For the fifth consecutive year, Actiance conducted its annual survey on the growth and impact of collaborative Internet applications. As in prior years, the research was conducted among a large sample of corporate IT managers and end users across all size organizations in North America, UK and Europe. The research study includes compiled data from 1,654 end users and IT managers. Key findings can be found below:

  • Internet application usage is at 99%, up from 85% in 2007;
  • 61% of end users access social media sites at least once per day, with 15% admitting to being social media sites “constantly throughout the day”;
  • 95% of employees use social media (Facebook, LinkedIn, Twitter) for work or personal reasons;
  • 69% of IT managers report at least one security incident as a result of Internet application usage;
  • Fourteen percent have seen data leakage through social networks and a further 18% have taken disciplinary action as a result of incidents occurring over social networks.

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 The Collaborative Internet: Usage Trends, End User Attitudes, and IT Impact, Fifth Annual Survey, March 2010